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R3 Provide data recovery throughout the British Isles, Northern Ireland, Eire, Europe, US & Worldwide.

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Data loss can happen at any time and can happen in the most unexpected ways. As long as your device hasn't been stolen (we're not that good 🙂), we can recover your data from the most unlikely disasters.

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STOP LOOKING!!! R3 IS THE ONLY DATA RECOVERY SERVICE YOU CAN TRUST! Victim of Fields? I contacted Data Recovery Solutions first - they sound good and offer free collection, testing, etc., etc. and appear to have good customer service, however, luckily since I research everything to death, I saw the pattern in their Trust Pilot reviews and came across R3 Data Recovery (who can actually help you get money back from these fraudsters) - I have had a memory card reported as unrecoverable by a Fields’ subsidiary in the past, magically after paying the full amount requested! - They also tell you they can dispose of it for free which I stupidly agreed to - Should have sent it to Andy and his team but that’s not the point of this review. Drive Failure: I had an Apple Time Capsule 3 TB drive fail after about 7 years of it sitting in the corner. Tick, tick, tick, nothing. I changed it from a backup drive to a storage device recently when my MacBook Pro was full i.e. no backup of the Time Capsule drive. I was video editing a huge, expensive project i.e. the full 3 TB drive - sod's law for it to fail when it did. Andy and his team had my drive collected from another country (2,500 miles from the UK) and shipped to his lab in the UK, located on a secure site, so you can have full confidence your data will remain confidential. You’re an idiot! At this point you need to stop and admit something - you are an idiot. You did not back up your data and it is nobody’s fault except your own. If you cannot admit that then don’t bother trying to waste everybody’s time - This is a professional service, you get what you pay for! I have since bought a personal NAS system to backup all my devices at home to avoid such situations in the future. Rinse yourself of all your emotions to productively move forward - it is not R3’s fault (I also went through these emotions). Professional Service: You rarely meet people in life who are so technically knowledgable and a pleasure to deal with. Andy is one of these gems - I actually can’t wait to have the opportunity to visit his lab in person next time I am in the UK. I have a very strong technical background and grilled Andy on the phone for at least 1 hour before I fully understood every single option and the full process. These guys are nothing short of wizards, this is the most advanced, professional technology company I have ever seen in the UK. It is nice to know such companies actually still exist! Outcome: Read more on the website of the process - the drives have to be matched like for like. My first rebuild destroyed the donor heads due to the scratch on the platters (interestingly the heads can dive into the platters on power loss, something which happens every week where I live - the NAS will be supplied from a UPS - thanks for the advice Andy!). The file list I received had 10’s of thousands of fragments, however, I could see the main file structure of my drive i.e. proof these guys had actually done something and not just asked for money like other companies without ever plugging it in. It took a second, targeted rebuild where Andy’s team really cranked up the wizardry, they switch off the heads from the sound platters (x 4 in my case) that were fully recovered in the first rebuild and targeted the damaged platters (x 2 in my case). By doing this, they can sweep the data on each side of the scratch to avoid damaging the new heads. Their custom software rebuilds the full image. The scratch made it impossible to get 100% of the data however Andy’s team recovered every single video file (some of these files are >100 GB each!) and had only one file which was missing a tiny amount of information that affected a few frames in the video file i.e recovered 99.99% of the data - the file plays! I can edit out the damaged frames). I am seriously impressed that they managed to do this!!! Cost? I wanted to post the cost of my recovery but it does not mean anything. The real question is - what is your data worth? A dead drive backed up elsewhere - bin it. Kids' childhood memories - priceless. What you have to bear in mind is that you are paying for the best data recovery service in the world. If your data is priceless, then be prepared to pay for forensic level service. This is where the people who can’t accept that they are idiots start to create problems. Conclusion: The ONLY company I will use and recommend to friends and employers for data recovery. Recovered every single file in my project. I can now continue editing my full project without any loss except a few frames in one video file (compare that result to Fields saying that they cannot recover any data at all after taking your hard-earned cash! - If you are a victim, Andy can not only recover your data but also your cash). If you are very knowledgeable / IT-based, don’t hesitate to get the level of confidence you need from Andy directly, an absolute gem of a guy and why I took so long to write this review. If you are an idiot and cannot accept responsibility for anything, then don’t bother contacting R3 - create your problems elsewhere. If you are ready to proceed, seriously consider what your data is really worth to you and how much you are willing to pay for the best, forensic-level service in the world. I seriously recommend R3 to anyone or any company who needs help and is realistic with the cost of their data. Disclaimer: Each case is individual. I assumed my drive would be fixed in one rebuild i.e. head failure only and did not expect any scratched platters - not all drives will be scratched for example. It took 2 rebuilds in the end but some cases can take more depending on the nature of the damage. Andy and his team will be able to develop a quote after analysing the drive in the lab.

Anonymous from London, United Kingdom

RAID, SAN & NAS Drive Data Recovery Services

Our RAID data recovery services offer a thorough data recovery service that is unique in our industry. We can recover your failed server, whether Windows, Mac, Linux, Solaris, BSD or any other Unix variant with options of on-site repairs and 24 hour turn around times. We can even get your server up and running and transfer your critical data back to it.

Our server recovery services are led by experienced RAID Recovery engineers who you get to talk to as they progress your recovery. Their experience includes IAS, Exchange, NT Server, Server 2000, Server 2003, Server 2007, Server 2008, Data Center 2004, Data Center 2006 etc. Linux Server, Ubuntu, Redhat, Debian, Efinity Server etc.

R3 RAID engineers are amongst the very best in the world for enterprise and SMB server recovery and restoration. R3 routinely recover business critical data after being declared unrecoverable in the UK.

The Security House Lab manages disaster recovery of all types of RAID (5,6,50 etc) All file systems, File Types, Proprietary File types, LUNS, Virtual Servers, VHD, VM Exchange Data Stores and millions of flat files with data integrity checking.

From failed RAID arrays of all of the major manufacturers including:

  • Dell
  • IBM
  • HP
  • NetApp
  • Netgear
  • Fujitsu
  • QNAP
  • Synology
  • Buffalo
  • Thecus
  • SuperMicro
  • G-Tech
  • D-Link
R3 RAID data recovery professionals

Leave IT To The Experts

Our in house server/network team consists of industry leading data recovery experts, Microsoft Certified Professionals, hardware, software and Linux/Unix experts. With superb customer service support and data loss prevention consultation services we believe that we offer the widest, most comprehensive disaster prevention and data recovery team in the UK.

Please don't try and fix the issues you have without contacting us first. Any work you do perform may cause more issues, talk to us and together we'll plan the best course of action.

We recover data from all manner of disasters such as:

If you have experienced data loss from a server or RAID array please feel free to contact us for help advice and support. Our services include:

All of our Server Recovery services start with your free telephone consultation so call now on:0800 999 3282. Alternatively click here to fill in our priority contact request form and we will assign one of our best suited server/RAID specialists to call you ASAP!

RAID Data Recovery Services

R3 engineers have developed a unique RAID recovery technique that has completely transformed the recovery of RAID systems, enabling high-capacity enterprise storage failures to be rectified in very short time scales. Even from catastrophic, multiple hard drive failures.

File Systems

And all others. Our current research indicates that there are no file systems we are not able to support.

RAID Data Recovery - Regardless of The Type or Level

  • RAID 0
  • RAID 1
  • RAID 2
  • RAID 3
  • RAID 4
  • RAID 5
  • RAID 6
  • Double parity
  • RAID 5E, RAID 5EE, and
  • RAID 6E
  • Intel Matrix RAID
  • Linux MD RAID 10
  • RAID 1E
  • RAID-Z
  • Drive Extender
  • BeyondRAID
  • unRAID
  • CRYPTO softraid
  • RAID 0+1
  • RAID 1+0
  • RAID 100 (RAID 10+0)
  • RAID 50 (RAID 5+0)
  • RAID 53
  • RAID 60 (RAID 6+0)
Donor drives for server


A lot of drives get sent to us to recover, the majority are from personal users but sometimes we get in drives that are from large companies/businesses.

Most commonly these days large businesses rely on servers/RAIDs to store their data on which can be easily accessed by everyone in that particular business. Recently we have had a few jobs that have come into us which are NAS boxes, which contain 2-4 drives suggesting that it is in fact a RAID recovery.

We would have to diagnose the drives to find out if the drives are part of a RAID 0 (volume where data is split across 2 disks), or a RAID 1 (mirrored pair so both drives have the same data). RAID 0 normally contain only 2 drives however theoretically you can have as many drives you like, however RAID 1 only ever allows 2 drives.

It is more time consuming to try and recover a RAID 0 as the engineers have to work out the config of the RAID and if the drives are not in fully working condition it can be difficult to get the RAID in a working state with a partial image, whereas with a RAID 1 you only need one drive, and in most cases one drive is always in a working state so recovering the data from it is simple.

Also, you can’t try and recover a RAID 0 with only one of the disks, you have to have both the disks in order to recover the data, whereas for a RAID 1 recovery you don’t have to use both since both disks have the exact same data on them.

Donor drives for server

Non Standard RAID Recovery

Non standard RAID recovery includes the following RAID levels:

We've spent many years developing a proprietary RAID Data Recovery System and we continue to research RAID storage parameters and methods. This enables us to identify all operating system, file system, volume, and RAID parameters, from any multi-drive storage device, enabling us to recover data from corrupt or crashed RAID arrays that have defeated other data recovery companies.

Even if you have been told your data is not recoverable, so long as it hasn't suffered severe, obvious physical damage, we are certain we can recover it, and invite you to send it to us for evaluation. There is no charge for the evaluation. Call us today at 0800 999 3282 to get started with your unique case.

Donor drives for server

RAID Array Failure

When a RAID array fails it’s not because they are designed to fail, something goes wrong, be it accident or disaster.

But for a large scale RAID 5 array to fail is unusual but it does happen. Often storage infrastructure managers are not aware how data corruption can creep into a RAID at the block level.

In the lab we see the effects on a daily basis from a 3 Disk drive configuration right up to 22 or even 55 disk members arriving at the Security House lab and onsite upto a 180 disk arrays.

Non are designed to fail but they do. In some situations what starts as one bad drive can lead to a complex mess and missing data even within VMs and databases.

Multiple failed / swapped drives later and more keep failing each time new ones are added to resync. Despite the resilience of the RAID, data to corruption can creep in despite monitoring software giving no indication of drive errors.

If it’s a pointer to your situation and how as a data recovery lab we see the consequences of picking the wrong model / class of drives - over 70% of our work in DR is thanks to non enterprise class Seagate hard drives.

Some DR labs are also Seagate partners because they do not have the capabilities we have and they still cannot recover in lab what R3 engineers can.

R3 don’t use Seagates in their servers or imaging process except for 8TB at the moment but that’s not to say Seagates are bad drives, it a combination of factors, market share, brand loyalty, low cost, extended warranty, but they do develop problems.

R3 currently have over 500 1TB to 6TB drives in use in the lab most are WD - Western Digital - A colourful mixture of Red, Green, White, Gold, Blue and Purple.

R3 do get bad sectors developing on them spotted during the imaging process or during the secure wiping process. Failing drives are pensioned off but they are worked hard and power cycled regularly as well a sure wiped after every recovery is completed. What you should not do is assume new storage technology or VM or SSD or cloud backup is the solution it’s not.

If you need help checking the integrity of your data or run into problems with any loss of data get in touch with R3s disaster and data recovery specialists. R3 Data Recovery Ltd has a staff of 25 with 8 Full time engineers and their assistants recovering data 7 days per week for clients across the UK and internationally.

R3 Flood and Disaster Recovery Advice

SAN and Xsan Data Recovery

SAN and Xsan recovery is highly complex, and available only from a few data recovery companies worldwide. If you have a crashed SAN or Xsan network caused by the failure of a hard drive (or even multiple drive failures), a volume or storage pool is corrupt, LUNs have disappeared, the metadata server has failed, you've had a power surge or power failure – whatever the reason, we'll get you running and into full production again. Quickly.

We don't just recover the data; we actually recover and restore the entire server, potentially saving you days in data transfer and system re-configuration required with other recovery methods. We have a proven track record in recovering even from multiple drive failures. We recover RAID arrays of any capacity - from a small, 16-disk array to one comprising hundreds of drives, with multiple volumes and LUNs.

The operating system or file system is immaterial; our forensics RAID recovery engineers employ our own, specially-developed techniques, meaning we can recover any server, with any operating system and any file system.

Xsan data recovery from multiple drive failure, or other serious hardware faults is beyond the technical capability of Apple engineers, from the company that installed and maintains your system, and from your IT Manager. If the crashed SAN is powered off, please keep it so – and do not attempt recovery as the situation will almost certainly deteriorate. If you contact us, we will advise you on the best course of action.

If anyone has told you that recovery is impossible, please don't re-format or replace any part of the system. We'd like to examine the system first. Don't be persuaded otherwise; even if there is multiple drive failure.

NAS Data Recovery

If your NAS storage device has failed, and it is already powered off, we recommend you leave it in that state and contact us for advice. We will run through the symptoms leading up to the failure, and advise you what steps to take to increase the chances of a successful recovery.

Just some of the devices we perform NAS data recovery services on:

  • Acer (Altos EasyStore)
  • Buffalo (TeraStation and Linkstation)
  • Cisco
  • DROBO (Data Robotics )
  • Dell (NAS, EMC and EqualLogic)
  • D-Link
  • EasyRAID
  • Edge
  • G-Tech
  • Iomega
  • Freecom
  • LaCie NAS
  • LinkSYS
  • Netgear ReadyNAS
  • Promise (SmartStor and VTrak)
  • QNAP
  • Macpower Pleiades
  • Snap Server
  • Synology
  • Thecus

Second Opinion Matter - Even if your NAS device has been declared unrecoverable by another data recovery firm, we invite you to allow us the opportunity to examine it. Call us today at 0800 999 3282 to get your second opinion.

Our proprietary RAID recovery system means we are able to rebuild the file system from practically any RAID level, and from any file system we have encountered. We have an almost 100% success rate for the recovery of RAID arrays suffering from logical failure, controller failure, or even RAID reinitialisation.