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Cookies Policy

What are Cookies?

Cookies are small text files that a website stores on your device. They let a site remember things between pages and visits, such as your cookie choice. Similar technologies, such as your browser's local and session storage, work in the same way, and this policy covers them too.

Cookies can be "First Party", set by us, or "Third Party", set by another company providing a service on our website, such as Google. See "Use of Cookies by Us" below for the cookies we use.

How can I prevent Cookies being used?

When you first visit our website, we ask whether you accept cookies. Analytics, advertising and measurement cookies are only set if you choose Accept; the essential cookies listed below are always set. You can change your choice at any time using "Cookie settings" below the Legal links in the footer. If your browser sends a Global Privacy Control or Do Not Track signal, we treat it as a refusal, even if you have chosen Accept.

If you change your choice to Reject, we stop collecting measurement and analytics data straight away, delete our measurement cookie and remove third-party scripts from the page. Changing your choice does not delete data already collected; to ask us to delete it, please contact us using the details in our Privacy Policy.

You can also block or delete cookies in your browser's settings; your browser's help pages explain how, and the ICO's guide to cookies gives more background. Please be aware that blocking all cookies may stop parts of the website, such as the quote form, from working properly.

Use of Cookies by Us

Essential cookies (always set)

CookiePurposeHow long it lasts
cookie-consentRemembers whether you chose Accept or Reject1 year
measurement-withdrawnSet when you choose Reject, so that measurement cannot restart until you accept again31 days
floating-bannerRemembers that you closed the floating banner7 days
quote-outcomeShows you the result of your quote request after you submit the form1 minute

Measurement (only after you choose Accept)

Cookie or storagePurposeHow long it lasts
measurement-identity (cookie)A random identifier that lets us count visits and see which pages and campaigns lead to enquiries30 days
r3.measurement.acquisition-context (session storage)Remembers how you arrived on our website, for example from an advert, during your visitUntil you close the tab

The identifier is random and does not contain your name, email address or any other personal details. Measurement data is sent only to our own systems, is not shared with advertising platforms.

Analytics and advertising (only after you choose Accept)

We use Google Tag Manager, run through our own tagging server (ss.r3datarecovery.com), to load Google Analytics and advertising tags. These help us understand how visitors use the website and measure our adverts. Google sets its own cookies for this; see how Google uses cookies.

We also store the click identifier from Google or Microsoft adverts (gclid or msclkid) in your browser, so that an enquiry can be credited to the advert that led to it.

We use ClickCease to detect fraudulent clicks on our adverts.

If we want to collect personally identifiable information through the website, for example when you request a quote, we will make that clear and explain what we intend to do with it. For further details, please see our Privacy Policy.

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