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R3 Provide data recovery throughout the British Isles, Northern Ireland, Eire, Europe, US & Worldwide.

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How To Package Your Hard Drive Before Sending To a Data Recovery Lab

Data loss can happen at any time and can happen in the most unexpected ways. As long as your device hasn't been stolen (we're not that good 🙂), we can recover your data from the most unlikely disasters.

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★★★★★

A competent company with passionate experts who bend backwards to help people. I had a terrible experience with Fields Data Recovery who were misleading, negligent and took a substantial amount of money from me (that I'm still trying to get back) despite knowing that my MacBook hard drive was unsalvageable. I got a second opinion and came across Andy from R3 Data Recovery who were enlightened me on how many people Fields Data Recovery to this to. They take your money and make no effort to do any work or make any contact with you. Andy at R3 Data Recovery conducted a review of Fields R&D Technical report issued by Fields Head of R&D and the communications with Fields Data Recovery Head of European Sales. Andy has confirmed with me that there has either been a very serious mistake in the ISO 9001 / 27001 processing of your case by Fields Associates or a deliberate and designed deception to take money under false pretence. Again, this has happened to a lot of people. Andy is assisting with the refund and has been in communication with the Directors of Fields Associates and the local MP for Bridgend Dr Jamie Wallis who is the owner of Fields and one of the past experts in Fields Data Recovery still showing on the website. Disclaimer: I have not been asked to leave this review. R3 Data Recovery have been so helpful in trying to me after this ordeal. I would really recommend them.

Anonymous


Every week at R3 Data Recovery there are many hard drives delivered for recovery.

Each drive can have different faults, generally they are mechanical or media degradation.

In the hurry to get the drive into the R3 lab for recovery to begin and the lost data to be recovered, the last thing on the mind of a customer is how adequately they should package the drive.

This sometimes can be a fatal and costly thing to overlook.

A drive with a fault such as media degradation can turn into a mechanical fault.

This can happen by neglecting something as simple as wrapping the drive up in a few layers of bubble wrap. Or packaging the hard drive without a cardboard box. Many drives over the course of a year are delivered to the lab in jiffy bags fit only for a USB stick at best. Or in extreme cases wrapped in a single sheet of newspaper inside a plastic bag from a supermarket.

This may seem outlandish but is in fact more common than you would believe. And even before the hard drive has arrived at the R3 lab for diagnosis, its chances of recovery has been drastically reduced.

All that is needed to ensure that your hard drive has a healthy and fair chance of recovery is to take a little extra care and thought, and package your hard drive securely. Use an anti-static bag for internal drives or ones removed from enclosures, use a generous but not extravagant amount of bubble wrap and make sure the hard drive is not free to move around inside its package.

Following these simple guidelines can make more of a difference than you realise. And allow the engineers at R3 Data Recovery an improved chance to recover the hard drive.

Ultimately this is what everyone involved wants.

If you'd like to learn more or speak directly with our engineers, please call us at 0800 999 3282.

Why packaging is so important
Hard disk in bubble wrap
Hard drive in a card box