R3 managed to recover the data very quickly. Suggest attention on the feedback to client, but overall, great service.
Posted on 22nd Mar 2017 09:38:38 by surrect.media
It was an experience I don’t wish to go through again. Panic, sweats, tears and fear! I called a few companies and R3 was the only one who showed some ‘human’ understanding of what is was like to loose all your data. I’m not computer minded & found the straight talk such a relief after all the ‘tech jargon’ which just made me feel more stupid. The profesional and human touch is so rare to find in businesses these days. All my data was recovered in less than 24hrs, it was so easy and I felt safe and in expert care the whole time. I also felt that I wasn’t being taken for a ride due to my ignorance, which is an impression I got from phoning around other companies. The 5* review can’t do justice here, it was unbelievable service & an experience that restores faith in ethical business with real humans!!!