I have been wanting to write this review for some time as I’ve been nothing but grateful for the work Andy, Martin and all the team completed for me. I was in a real pickle when a (seemingly innocuous) spillage on my laptop threatened to destroy several month’s music production work, vital to my career.
Andy’s calm and reassuring manner, coupled with the timely and professional operation carried out by R3 meant that nearly all my data was retrievable (to within an hour or so of the spillage). The team kept me apprised all the way through the process; collected and returned the hard disk to me with a minimum of fuss and suggested alternative means of backing up (I backup on a daily basis now to external hard drives and the cloud!!)
A 10/10 service, I’ll definitely be recommending R3 to any colleagues similarly finding themselves up a certain creek without a certain paddle!!
Posted on 7th Apr 2016 08:48:57 by surrect.media
A boot drive failure followed by a restore failure in Windows backup (thank you Mr Gates) seriously compromised the Chorus’ planning for the forthcoming Mozart choral concert in Sheffield City Hall. Data recovery took just three days and my blood pressure returned to normal. Thanks again Andy
John M Spence - Sheffield Philharmonic Chorus