Tasso Papadopoulos (Registered Hearing Aid Audiologist)
Firstly, I truly thought all my data was lost (work and private).
But, I would like to thank your company and Andy Butler for the excellent service you gave me for the data recovery from my corrupted NESO (HITACHI) External 500Gb HDD in terms of:
• The speed of action
• Going over and above what is expected in terms of customer service
• Ensuring that I received the software the same day even that the server had experienced some technical difficulties!
Having reviewed the data that I saved from my drive, I found all of the data in there that would have been lost forever.
I can only all heartedly recommend your services to everybody after what I have experienced. It is re-assuring to know that there are still companies and people out there that take their work seriously and are prepared to help other people in their hour of need!
Once again a MASSIVE thank you for all your help, without you I would have been in deep trouble with work and would have lost lots of very valuable and irreplaceable memories forever!
Posted on 22nd Aug 2012 10:17:46 by Admin
Never have I experienced a company that cared about the customer more than R3 Data Recovery. They have been helpful and friendly from the very first inquiry I made, everyone I talked to being that perfect blend of informative, understanding and helpful.
I truly felt like everyone I talked to was giving me 100% of their time and effort and they wanted to fix the drive as much as I wanted it back. Any bad news they relayed was quickly followed up by potential solutions that they wanted to do.
I had complete faith in everyone involved and I am eternally grateful that I chose R3 Data Recovery. I cannot recommend them enough if you have any kind of drive failure.